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About Easy Access

The Commonwealth of Virginia is improving the current system of long-term care. Many initiatives are being developed and implemented by state and local public agencies with the support of non-profit and other private partners.  These initiatives include Virginia Easy Access, No Wrong Door (NWD), Program of All-Inclusive Care for the Elderly (PACE), Integration of Acute and Long-Term Care (ALTC), and Money Follows the Person (MFP).



Virginia Easy Access and No Wrong Door


Virginia Easy Access is the name of a website developed for seniors, adults with disabilities, their caregivers and the providers that support them.  Virginia Easy Access is full of helpful information about services and supports that are available across the Commonwealth.  Virginia Easy Access is the gateway to the VirginiaNavigator provider database.  The provider database will help people find local services and supports.  The database is constantly updated in order to make sure the most comprehensive list of providers is available.  Virginia Easy Access is supported by 2-1-1 Virginia.  People can ask questions by e-mail and get a response back from the 2-1-1 call center operators. Virginia Easy Access also presents an electronic Medicaid Application that can be completed on-line and submitted directly to the appropriate local social services agency for processing.  


Virginia Easy Access is part of the No Wrong Door initiative.  The No Wrong Door initiative connects public and private agencies and providers through the internet.


Local Advisory Councils led by local Area Agencies on Aging coordinate the No Wrong Door initiative.  The Advisory Council is a place where agency representatives come together to educate one another about services offered, coordinate their services, and plan for current and future needs.  Currently, twelve regions of the state are involved in the No Wrong Door initiative.


The benefits of No Wrong Door are many.  The most exciting benefit is that agencies can share client information in a confidential and secure manner.  People will only have to tell their story once and their information can then be sent to other agencies with the person’s permission.  Because the providers use the same system, people will receive consistent information about services and support options no matter where they enter the system. For more information, visit the Virginia Division for the Aging’s No Wrong Door website.



Program of All-Inclusive Care for the Elderly (PACE)


PACE is designed to provide health and social services to frail seniors, allowing them to live safely in their home while getting long-term care services and social networking opportunities at the center.  For more information, visit the Department of Medical Assistance Services PACE website.



Integration of Acute and Long-Term Care (ALTC)


ALTC is a program led by the Department of Medical Assistance Services (DMAS). It is being offered to make sure that individuals receive the most appropriate services and supports.  ALTC provides options through Managed Care Organization (MCO) plans, even if the person is receiving services through a Home and Community Based Waiver. For more information, visit the Department of Medical Assistance Services ALTC website.



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Money Follows the Person (MFP)


MFP is a demonstration with a vision to create a system of long-term services and supports that allows funds to “follow the person” and be used by people who choose to transition from long-term care institutions into the community. This demonstration project will support Virginia’s implementation of the Olmstead decision and will complement the No Wrong Door initiative that is working to improve the infrastructure for community-based long-term support services. For more information, visit the Money Follows the Person website.


The four programs described are just some of the changes that are being made to give Virginians the opportunity to receive comprehensive long-term care support. State Agencies and private partners are working in collaboration to make sure that appropriate support can be identified and provided to Virginia’s seniors and adults with disabilities.



Sponsoring Agencies

State Agencies

Local Partners

Private/Non-Profit Partners and Self Advocates

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Copyright © 2008
Virginia Division for the Aging
Department for Aging and Rehabilitative Services
1610 Forest Avenue, Suite 100
Henrico, VA 23229
Toll-Free: 1-800-552-3402 | Richmond/Henrico local: (804) 662-9333
Fax: (804) 662-9354
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