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About Easy Access

Many people find locating information about available long term services and supports a daunting task. The mission of Virginia Easy Access is to make this search easier. The Virginia Easy Access website connects older adults, adults with disabilities, Veterans, and families to information about a wide range of public programs and supports in a way that is accessible and easy to navigate.

Virginia Easy Access is also a gateway to the VirginiaNavigator provider database. Since 2001, this statewide non-profit has provided a connection to long term services and support for older adults, individuals with disabilities, Veterans, and families. With over 26,000 programs and services in its database, VirginiaNavigator provides a wealth of information to individuals and providers. The programs and services included are comprehensive and promote independence, dignity, and quality of life.

About No Wrong Door

Virginia Easy Access is a consumer portal for a much larger initiative called No Wrong Door, designed to streamline access to long term services and supports.

People who need long term services and supports often begin the process from a number of perspectives. A person being discharged from the hospital after a fall, may need extra help at home or transportation to physical therapy. A person with a physical or intellectual disability, who has lived at home with parents, may need support as they seek to live independently in the community. A person with dementia, who loses a spouse, may suddenly need support to stay in their home. Individuals and families begin their search for support through a number of different doors. Virginia’s philosophy historically has been to meet people where they are. The name of this initiative, No Wrong Door, is a reflection of the philosophy that drives it, recognizing that each person is unique, with unique needs, and begins their journey seeking long term supports, through a unique door. In Virginia, there literally is no wrong door to begin the process. Regardless of where an individual starts, No Wrong Door partners can help them understand their options, support them in their decision-making process, and help them access services quickly.

The benefits of No Wrong Door are many. One important advantage is that agencies can share client information in a confidential and secure manner. Individuals only have to tell their story once and their information can then be sent to other agencies with the person’s permission. Because partners use the same system, individuals receive consistent information about services and support options no matter where they enter the system. Professionals accessing the system can easily search for local services, automate referral, and share client-level data.

For more information, visit the No Wrong Door Virginia website.

Resources and Information

Find Support and Services through VirginiaNavigator

No Wrong Door - Supporting older adults, veterans, individuals with disabilities and families.

More Questions?

More Questions? Contact 2-1-1 Virginia

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Virginia Department for Aging and Rehabilitative Services
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Web Policy | Adobe Acrobat Reader

At a minimum, this web site meets Section 508 and at least Level A Conformance to WCAG 1.0. On January 18, 2017, the U.S. Access Board published a final rule as the new standard for website accessibility.
The rule requires adherence to the new accessibility standards twelve months from its date of publication. Easy Access is working towards WCAG 2.0 Level AA compliance.

The goals of the Easy Access accessibility plan are:

- All new content posted on this website after January 18, 2018, will meet W3C’s WCAG 2.0 Level AA compliance.
- All content posted prior to January 18, 2018, will be remediated to meet W3C’s WCAG 2.0 Level AA compliance as soon as possible