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Web Policy


Virginia Easy Access has no control over and is not responsible for any of the information contained on this web site including timeliness, quality, safety or effectiveness of its information, products or services. We make this web site available as a convenience to you because we believe it may offer some value. Virginia Easy Access does not endorse any of its products or services.


Links to web sites produced by organizations other than the Virginia Division for the Aging (VDA) are provided for your convenience. VDA is not responsible for the content of linked web pages, and does not endorse products or services that may be offered on the linked pages.  Also, the privacy policies of these sites may differ from the privacy policy followed by the Division for the Aging. Please report incorrect or outdated links to VDA's Web Designer.




"Cookies" are small files either stored on a server or sent back to a visiting computer. In certain applications user information is stored as "cookies", which are then sent back to and stored on the user's computer.  VDA does not place a “cookie” on your computer while visiting this web site.



Accessibility Policy

It is the intention of this web site to be accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) of W3C. If you have accessibility problems on our site, please let us know (by email or online) the URL of the page and the nature of the inaccessibility. VDA is not responsible for the accessibility practices of linked sites. Once you link to another site, you are subject to the accessibility policies of the new site.



Linking Policy

This web site contains hypertext links to external web sites and pages containing information created and maintained by public and private organizations other than VDA.  VDA, at its sole discretion, will determine the external web sites to which we link. The inclusion of a hypertext link to an external web site is not intended as an endorsement of any product or service referenced on the linked web site, the organizations sponsoring the web site, or any views that might be expressed or referenced in the web site.  Hypertext links to external web sites and pages may be removed or replaced at the sole discretion of the VDA at any time without notice.  If a hypertext link on the VDA web site is not working, please contact our webmaster by emailing VDA's Web Designer or by using the contact information provided on the Contact Us web page.



Privacy Policy

We endeavor to collect only the minimum amount of information needed to provide services.  If you do nothing during your visit to the VDA web site but browse or download information, we automatically collect and store the following information about your visit:

  1. The Internet domain and IP address from which you accessed our site;
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The pages visited; and
  5. If you linked from another web site, the address of that web site.  

The information collected is used to improve the content of our web services and to help us understand how people are using our pages.  We analyze our web site logs to continually improve the value of the materials available on our site. The information in our web logs is not personally viewable and no attempt is made to link it with the individuals that browse our web site.  If, during your visit to VDA, you send us an e-mail message, we will collect the e-mail address and contents of the message, including audio, video, and graphic information formats you send us.  We use your e-mail address to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our Web site, or to forward your message to another agency for appropriate action.



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Copyright © 2008
Virginia Division for the Aging
Department for Aging and Rehabilitative Services
1610 Forest Avenue, Suite 100
Henrico, VA 23229
Toll-Free: 1-800-552-3402 | Richmond/Henrico local: (804) 662-9333
Fax: (804) 662-9354
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WAI Level A Compliant