Safety Connector

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Welcome to Safety Connector! This page provides information on elder abuse, neglect, and exploitation while connecting you with valuable services and support. Explore resources in the 'Learn More' section below, and Share your feedback to enhance our tool.

Safety Connecter User Guide   Adult Protective Services Reporting Portal

 

 

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For help right away, you can chat with a 211 specialist using the live chat box at the bottom right of your screen or call 888-992-0959 for free, anytime, day or night. Please note that specialists are required by law to report any known or suspected elder abuse.

 

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Learn More

We are all getting older, and it's important for everyone to live in safe, supportive, and caring communities. You can browse through the sections below or click on the user buttons for more specific information tailored to your needs.

OLDER ADULT     CAREGIVER     PROFESSIONAL

Elder Justice is about creating communities in which older adults are valued and engaged, free from abuse, neglect, and exploitation. We live in an ageist society and ageism fuels all types of elder abuse, by devaluing elders and this is a matter of human rights.

We all need to be able to recognize all forms of elder mistreatment, and know how to support someone we suspect is being abused, or find and receive support ourselves if we experience mistreatment. Following are some resources to learn how.

Elder abuse and how to recognize it - Video

Elder abuse and mistreatment

What is elder abuse? - Elder Justice Initiative

Risks of elder abuse

Perpetrators of elder abuse

Preventing elder abuse

Red flags of abuse - Infographic

Bruising in Older Adults: Accidental or from Physical Abuse

Mistreatment of adults with disabilities

Supporting Survivors of Abuse with Disabilities, I-CAN training module

Supporting Survivors of Abuse with Disabilities, I-CAN YouTube channel

Mistreatment of adults with dementia

Mistreatment of African American Elders

Mistreatment of LGBT Elders

Virginia Victims Assistance Network and Helpline

What to do if you suspect or witness elder abuse - Video

Mandatory support: Harm Reduction for Mandated Reporters

Adult Protective Services (APS)

A Day in the Life of an Adult Protective Services Worker - Video

Safety planning

Virginia sexual and domestic violence hotline and resources

Trauma informed care approach to elder abuse - Adult Protective Services

Tips and tools for person-centered trauma informed care in elder abuse

Dementia - Capacity and Abuse Reports

SAGE X HearMe LGBTQ+ App and 24/7 support

‘Signs of Elder Abuse’ factsheet - In English

‘Signs of Elder Abuse’ factsheet - In Spanish

‘Signs of Elder Abuse’ factsheet - In Chinese

‘Signs of Elder Abuse’ factsheet - In Korean

The services listed here are safe places to start connecting with the supports available for you. You are not alone.

Note: Some agencies may involve first responders, like fire, emergency, medical services, and police in emergency situations.

Download this information in a printable PDF

Area Agency on Aging (AAA) Planning and Service Areas 
Find your local Area Agency on Aging (AAA) to access a range of services for all older adults. 

     - Website: https://www.vda.virginia.gov/aaamap.htm 

 

Adult Protective Services 
To report suspected adult abuse, neglect, or exploitation, call the 24-hour, 

     - Toll-free hotline: (888) 832-3858. 

     - Website: https://www.dars.virginia.gov/aps/AdultProtServ.htm

 

Virginia Lawyer Referral Service 
Access low-cost consultation ($35 for 30 minutes) with practicing members of the Virginia State Bar. 

     - Metro Richmond: (804) 775-0808

     - Toll-free number: (800) 552-7977 

     - Website: https://vlrs.community.lawyer/

 

Mental Health Virginia 
Peer recovery specialists available to listen and offer non-judgmental support and resources for mental wellness.

     - Toll-free warm line: 1-866-400-6428

     - English Services: Mon- Fri 9am-9pm | Sat-Sun and Holidays 5-9pm

     - Spanish Services: Fri-Sat 5-9pm 

     - Text or Chat Services: 5-9pm Wed-Sat

     - Website: Warm Line - Mental Health Virginia

Office of the State Long Term Care Ombudsman 
Advocacy, information, and assistance for older adults receiving long term care services.

     - Toll-free number: (800) 552-5019

     - Website: https://www.elderrights.virginia.gov/

National Elder Fraud Hotline 
A free resource created by the U.S. Department of Justice (DOJ), Office for Victims of Crime for people to report fraud against anyone age 60 or older.

     - Toll-free: 1-833-372-8311 10 a.m. - 6 p.m. ET Monday - Friday

     - Website: https://ovc.ojp.gov/program/elder-fraud-abuse/national-elder-fraud-hotline


The Directory of Crime Victim Services 
Helps users locate victim services in the United States and other countries 

     - Toll-free number: 800-851-3420 or 202-836-6998 (TTY 301-240-6310)

     - Website: www.ovc.ojp.gov/directory-crime-victim-services

     - Email: askovc@ncjrs.govearch

988 Suicide & Crisis Lifeline
Provides 24/7/365, free and confidential support for people in distress, suicide prevention, and crisis resources for you or your loved ones, and best practices for professionals.

     - Toll-free: 988

     - Website: https://988lifeline.org/talk-to-someone-now/

 

911 Emergency Dispatch
In an emergency, dial 911 from your phone immediately. An emergency is any situation that requires immediate assistance from the police, fire department or ambulance.

     - Toll-free: 911

     - Website: https://www.911.gov/

Virginia HEAR: Making Virginia a Safe Place to Grow OldHEAR Video Episode 1

 

Ageism and Elder Abuse - Room for a New StoryVirginia HEAR Video Episode 2

 

Elder Abuse and How to Recognize ItVirginia HEAR Project Episode 3

 

It Takes a Community to End Elder AbuseVirginia HEAR Video Episode 4

 

What if you suspect, or witness elder mistreatmentVirginia HEAR video episode 5

 

Elder Abuse Multidisciplinary TeamsVirginia HEAR Project Episode 6

Create your Virginia Easy Access profile to save helpful links for later.

The Safety Connector was supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of multiple financial assistance awards totaling roughly $316,000 with 100 percent funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS or the U.S. Government.