Doris's Story

Learn how Doris improved the accessibility of their home and found greater independence.


Doris is a 60-year-old who lives in a two-story single-family home. Doris has diabetes and as a result has had a leg amputation. Doris loves her home and wants to be able to stay in it for a long time, but in order to do so she it needs to be more accessible.



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Doris contacted her local Area Agency on Aging and was connected to Bob, who is a Person-Centered Options Counselor. Bob made a home visit to Doris's home and got to know Doris. They discussed her hobbies, favorite meals, friends and family. He listened to her routines, expenses, and barriers. Bob determined that he could assist Doris with securing a stair lift to help Doris access her second story of her home and an outdoor ramp to help with the exterior access.


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With some help from Bob, Doris was able to secure an outdoor ramp through a nonprofit organization and get a stair lift provided through Doris's Medicaid. Doris was finally able to have her independence restored and peace of mind that she will be able to live safely in her home for many years to come.

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A stair lift makes home life easier for Doris and her family.